Purchasing goods on the net is quick and easy. This method is being used more and more in the industrial B2B sector. And using this method, Karl Mayer offers its customers the ‘Webshop Spare Parts’. This online platform, for quick and easy ordering of spare parts, launched at ITMA 2015 has been getting excellent feedback ever since. It is a clear sign that customers are using Webshop Spare Parts more often. According to an official of the company, the reason for this high level of acceptance is that it is easy to use and the availability is completely transparent: anything listed is also ready for dispatch.
From the middle of October 2015, the range of products available to order has been extended to include pattern discs and chains. Another new feature of the Webshop Spare Parts is that it gives users various rights of use. On the basis of a defined authorisation key, specific authorisation is given to read, store and order articles, so that the customers can retain their internal buying procedures and manage them optimally.
Extending the functions, progress has also been made with expanding customer base. At ITMA ASIA + CITME 2016, the nod has been given for the Webshop Spare Parts to go into operation in China. In view of this success, Axel Wintermeyer and his team are already considering future developments. There are plans to integrate Karl Mayer’s Technical Textiles Business Unit into the Karl Mayer Webshop Spare Parts next year.